[hidden]{display:none!important}.workspace-shell{--bg:#f7f8fa;--blue:#245eea;--navy:#19213b;--ink:#273246;--muted:#66758b;--line:#e8ebf0;font-size:14px}.app-rail{position:fixed;inset:0 0 0 auto;width:72px;z-index:35;background:#19213b;color:#b0b7cc;display:flex;align-items:center;flex-direction:column;padding:18px 8px 14px}.platform-symbol{width:40px;height:40px;display:flex;align-items:center;justify-content:center;border-radius:12px;background:#5066f1;color:#fff;box-shadow:0 4px 18px #050c2520;margin-bottom:28px}.platform-symbol .icon{width:25px;height:25px}.app-rail nav{width:100%}.rail-item{width:100%;min-height:59px;display:flex;align-items:center;justify-content:center;flex-direction:column;gap:5px;border-radius:9px;margin-bottom:7px}.rail-item .icon{width:21px;height:21px}.rail-item span{font-size:9px;font-weight:600}.rail-item:hover{background:#ffffff09;color:#fff}.rail-item.active{color:#fff;background:#ffffff16}.rail-divider{height:1px;background:#ffffff14;margin:17px 6px}.rail-bottom{margin-top:auto;width:100%}.rail-user{display:flex;align-items:center;justify-content:center;width:32px;height:32px;margin:14px auto 0;background:#6c81bf;color:#fff;border:2px solid #98a7d1;border-radius:50%;font-size:12px}.workspace-app{margin-inline-start:72px}.workspace-topbar{height:64px;background:#fff;border-bottom:1px solid var(--line);display:flex;justify-content:space-between;align-items:center;padding:0 26px;gap:12px}.workspace-identity{display:flex;align-items:center;gap:10px}.workspace-identity img{width:31px;height:31px;object-fit:contain;border:1px solid var(--line);border-radius:7px}.workspace-initial{display:flex;align-items:center;justify-content:center;width:30px;height:30px;border-radius:8px;background:#eef1fd;color:#5761ac}.workspace-identity strong{font-size:13px;font-weight:700}.workspace-plan{font-size:9px;background:#f2f4f8;color:#7d889a;border-radius:5px;padding:2px 6px;margin-inline-start:8px}.channel-indicator{display:flex;align-items:center;gap:7px;color:#7e889a;font-size:10px}.channel-indicator .status-dot{width:5px;height:5px;background:#a2aaba}.demo-label{font-size:9px;color:#b28234;background:#fff8e9;padding:3px 8px;border-radius:5px}.workspace-shell main#main{max-width:1550px;margin:auto;padding:30px 34px 10px}.workspace-shell h1{font-size:27px}.workspace-shell .eyebrow{font-size:11px}.workspace-shell .page-heading>div>p{font-size:13px}.workspace-shell label{font-size:13px}.workspace-shell .btn{font-size:12px}.workspace-shell th{font-size:11px}.workspace-shell td{font-size:13px}.workspace-shell .person-cell strong{font-size:13px}.workspace-shell .badge{font-size:11px}.workspace-shell .page-heading{margin-bottom:25px}.module-nav{display:flex;gap:7px;flex-wrap:wrap;margin:-5px 0 24px;border-bottom:1px solid var(--line);padding-bottom:12px}.module-nav a{font-size:12px;padding:7px 12px;border-radius:7px;color:#7f8a9a}.module-nav a.selected{color:var(--blue);background:#eaf0ff;font-weight:750}.inbox-page{height:100vh;overflow:hidden}.inbox-page main#main{height:calc(100vh - 64px);padding:0;max-width:none;display:flex;flex-direction:column}.inbox-page .page-heading,.inbox-page .page-footer{display:none}.inbox-page .notice{margin:0;border-radius:0;padding:8px 16px;font-size:11px;flex-shrink:0}.inbox-workspace.inbox-layout{grid-template-columns:180px 285px minmax(310px,1fr) 275px;flex:1;min-height:0;border:0;border-radius:0;background:#fff;overflow:hidden}.inbox-folders{background:#f8f9fc;border-inline-end:1px solid var(--line);padding:23px 12px 18px;display:flex;flex-direction:column;min-height:0}.folder-title{display:flex;align-items:center;justify-content:space-between;padding:0 4px 28px}.workspace-shell .folder-title h1{font-size:17px;font-weight:750;letter-spacing:0}.tiny-label{font-size:8px;color:#a4adbc;letter-spacing:1px}.folder-caption{font-size:10px;color:#8f99aa;margin:0 10px 12px}.folder-link{display:flex;gap:9px;align-items:center;border-radius:7px;padding:10px;margin-bottom:5px;color:#6e7a8d;font-size:11px;font-weight:600}.folder-link .icon{width:16px;height:16px}.folder-link small{font-size:9px;margin-inline-start:auto;color:#949eaf}.folder-link.selected{background:#e9edff;color:#4d62be}.folder-link.selected small{color:#5b70c3}.folder-link:hover{background:#f0f2fa}.folder-divider{height:1px;background:#e9edf4;margin:22px 8px}.whatsapp-symbol{display:inline-flex;align-items:center;justify-content:center;background:#e7f8f0;color:#20a773;width:24px;height:24px;border-radius:7px;font:700 13px Cairo}.connection-dot{width:5px;height:5px;background:#b6bfca;border-radius:50%;margin-inline-start:auto}.connection-dot.connected{background:#32b584}.folder-bottom{margin-top:auto;padding:22px 10px 0;border-top:1px solid #e9edf4}.folder-bottom>.icon{color:#b1b9cb;width:20px;margin-bottom:10px}.folder-bottom strong{display:block;font-size:10px;color:#748197;font-weight:650}.folder-bottom p{font-size:9px;color:#748198;line-height:2;margin-top:6px}.inbox-workspace .conversation-list{display:flex;flex-direction:column;min-height:0;background:#fff}.conversation-list-title{display:flex;align-items:center;justify-content:space-between;padding:23px 20px 17px}.conversation-list-title h2{font-size:14px;font-weight:750}.conversation-list-title>span{font-size:10px;color:#909bae;background:#f1f3f7;padding:2px 7px;border-radius:5px}.inbox-search{margin:0 16px 17px;border:1px solid #e7ebf1;background:#fff;display:flex;align-items:center;gap:8px;border-radius:7px;padding:0 10px}.inbox-search .icon{width:16px;height:16px;color:#9ca6b7}.inbox-search input{border:0;padding:8px 0;font-size:11px;background:transparent;min-height:35px;min-width:0}.inbox-search input:focus{outline:0}.inbox-search:focus-within{outline:2px solid #245eea25}.list-subtitle{display:flex;align-items:center;justify-content:space-between;padding:0 19px 12px;color:#6f7e94;font-size:9px}.list-subtitle .text-link{font-size:9px;color:#8996b2;font-weight:550}.conversation-scroll{overflow-y:auto;flex:1}.inbox-workspace .conversation-item{border-top:1px solid #f1f3f7;border-inline-start:3px solid transparent;padding:17px 13px;gap:10px}.inbox-workspace .conversation-item.selected{background:#eef2ff;border-inline-start-color:#6579d9;padding-inline-start:13px}.inbox-workspace .conversation-item>div{flex:1;min-width:0}.conversation-item-top{display:flex;gap:5px;align-items:center;justify-content:space-between}.inbox-workspace .conversation-item strong{font-size:12px;font-weight:700;max-width:155px}.inbox-workspace .conversation-item time{font-size:9px;color:#748198;flex-shrink:0}.inbox-workspace .conversation-item p{font-size:11px;color:#79869b;overflow:hidden;white-space:nowrap;text-overflow:ellipsis;margin:6px 0}.conversation-item-bottom{display:flex;gap:5px;align-items:center;justify-content:space-between;font-size:9px;color:#748198}.handoff-label{background:#fff7e8;border:1px solid #f4e5c9;border-radius:4px;color:#b18a48!important;padding:0 4px;font-size:8px!important}.contact-avatar{width:36px;height:36px;display:inline-flex;align-items:center;justify-content:center;border-radius:50%;background:#f0e9f8;color:#9d78b3;flex-shrink:0;position:relative;font-size:14px;font-weight:700}.contact-avatar>i{position:absolute;bottom:-3px;left:-2px;background:#30b17e;border:2px solid white;color:white;border-radius:50%;width:15px;height:15px;display:flex;align-items:center;justify-content:center;font:700 7px Cairo}.conversation-item:nth-child(2n) .contact-avatar{background:#e6f3fa;color:#6998b5}.conversation-item:nth-child(3n) .contact-avatar{background:#faeee3;color:#b88e65}.contact-avatar.large{width:58px;height:58px;font-size:23px;margin-bottom:12px}.inbox-workspace .chat-pane{overflow:hidden;min-height:0;background:white}.inbox-workspace .chat-header{min-height:79px;padding:17px 22px}.inbox-workspace .chat-header .person-cell strong{font-size:14px;font-weight:750}.inbox-workspace .chat-header .person-cell small{font-size:10px;color:#96a2b3;margin-top:4px}.inbox-workspace .chat-header .person-cell{gap:11px}.whatsapp-inline{color:#3fa282;margin-inline-end:6px;font-size:9px}.chat-header-actions{display:flex;gap:7px;align-items:center}.chat-header-actions .btn{min-height:33px;padding:5px 11px;font-size:10px;gap:5px;color:#76849b}.chat-header-actions .icon{width:14px;height:14px}.show-contact{display:none}.assignment-bar{padding:9px 20px;display:flex;justify-content:space-between;align-items:center;border-bottom:1px solid var(--line);background:white;gap:6px}.assignment-bar form{display:flex;align-items:center;gap:5px}.assignment-bar .icon{width:13px;height:13px;color:#acb5c3}.assignment-bar 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.message.outbound{background:#eff2ff;border-color:#e2e8fb;border-radius:2px 9px 9px 9px}.inbox-workspace .message p{font-size:13px;color:#657189;line-height:2}.inbox-workspace .message time{font-size:9px;color:#7d8798;margin-top:8px}.inbox-workspace .message time span{margin-right:7px;color:#8fa5d0}.inbox-workspace .message.internal-note{background:#fffae9;border-color:#f5e9be;align-self:center;max-width:95%;width:95%}.internal-label{display:block;color:#b39a58;font-size:10px;margin-bottom:4px}.composer{background:white;flex-shrink:0;border-top:1px solid #e8edf5;margin:0;padding:0 20px 16px}.composer-tabs{display:flex;align-items:center;gap:22px;padding:14px 0 8px}.composer-tabs>button{font:650 11px Cairo;background:transparent;border:0;padding:0 0 8px;color:#748198;border-bottom:2px solid transparent}.composer-tabs>button.selected{color:#5f74b2;border-color:#7288d1}.composer-tabs>span{margin-inline-start:auto;display:flex;gap:5px;align-items:center;font-size:9px;color:#748198}.composer-tabs .status-dot{color:#7bc5a4;width:4px;height:4px}.inbox-workspace .reply-form{display:block;padding:0;border:0;margin:0}.inbox-workspace .reply-form textarea{border:0;min-height:76px;padding:8px 0;background:#fff;font-size:12px;box-shadow:none}.inbox-workspace .reply-form textarea:focus{outline:0}.composer-footer{display:flex;justify-content:space-between;align-items:center;margin-top:5px}.composer-footer small{color:#748198;font-size:9px}.composer-footer .btn{font-size:11px;min-height:34px;padding:5px 13px;box-shadow:none}.composer-footer .icon{width:14px;height:14px}.inbox-workspace .contact-pane{display:block;overflow-y:auto;padding:0;border-inline-start:1px solid var(--line);background:white;min-height:0}.contact-pane-heading{display:flex;align-items:center;justify-content:space-between;padding:24px 20px 18px}.contact-pane-heading h2{font-size:12px;font-weight:650;margin:0}.contact-pane-heading .icon{width:16px;height:16px;color:#a2adbd}.contact-summary{text-align:center;padding:12px 20px 22px}.contact-summary h3{font-size:13px;margin:0 0 5px;font-weight:750}.contact-summary p{font-size:10px;color:#748198;margin-bottom:10px}.contact-stage{font-size:9px;color:#8373aa;background:#f5f0fc;border-radius:5px;padding:3px 9px}.contact-section{padding:20px;border-top:1px solid #edf0f5}.contact-section h3{font-size:11px;margin:0 0 14px;font-weight:700;color:#78869a;display:flex;align-items:center;gap:6px}.contact-section h3 .icon{width:14px;height:14px}.contact-section .row{align-items:flex-start}.contact-section .text-link{font-size:9px;font-weight:550}.contact-section dl{margin:0}.contact-section dl>div{display:block;margin-bottom:13px}.contact-section dl>div:last-child{margin:0}.contact-section dt{font-size:9px;color:#748198;margin-bottom:4px}.contact-section dd{font-size:11px;color:#8a96a7;overflow-wrap:anywhere}.contact-section p.small{font-size:11px;line-height:2;white-space:pre-wrap}.contact-tags{display:flex;flex-wrap:wrap;gap:7px}.contact-tags>span{font-size:9px;border:1px solid #e5eafa;border-radius:5px;color:#91a0b7;background:#f8faff;padding:3px 8px}.contact-tags>.muted{font-size:10px}.contact-section .linked-order{padding:10px 0;gap:7px}.contact-section .linked-order:last-child{border:0;padding-bottom:0}.contact-section .linked-order strong{font-size:11px;color:#7a899f}.contact-section .linked-order small{font-size:9px;color:#748198}.contact-section .badge{font-size:9px}.contact-section summary{font-size:11px;color:#8b98ac;cursor:pointer}.sync-inbox{padding:12px 15px;border-top:1px solid var(--line)}.sync-inbox .btn{font-size:10px;min-height:33px;box-shadow:none}.inbox-workspace .pagination{font-size:10px;padding:10px}.inbox-welcome-symbol{width:80px;height:80px;display:flex;align-items:center;justify-content:center;background:#f0f3ff;border:1px solid #e8edfd;border-radius:23px;color:#9caadc;margin-bottom:13px}.inbox-welcome-symbol .icon{width:35px;height:35px}.inbox-workspace .inbox-welcome{max-width:360px}.inbox-workspace .inbox-welcome h2{font-size:19px;color:#7c8caa}.inbox-workspace .inbox-welcome p{font-size:12px;line-height:2;color:#748198}.automation-grid{display:grid;grid-template-columns:minmax(0,1fr) 330px;gap:25px;max-width:1150px}.automation-heading{display:flex;gap:15px;align-items:center;margin-bottom:30px}.automation-heading h2{margin:0 0 4px}.flow-preview{padding:28px;background:#fbfcff}.flow-preview>.eyebrow{margin-bottom:24px}.flow-node{background:#fff;border:1px solid #e7ecf4;border-radius:10px;padding:20px;box-shadow:0 3px 7px #0b253804}.flow-node .icon{width:16px;height:16px;color:#91a1c9;vertical-align:middle;margin-inline-end:5px}.flow-node strong{font-size:11px}.flow-node p{font-size:10px;color:#98a6b8;margin-top:7px}.flow-connector{height:28px;width:1px;background:#dce5f2;margin:auto}.channel-report{display:flex;align-items:center;gap:15px}.channel-report .btn{margin-inline-start:auto}.channel-report p{font-size:12px}.channel-report .whatsapp-symbol{height:45px;width:45px;font-size:20px}.login-story{background:#19213b}.login-story>p{color:#b2bed7}.login-story .journey-art{color:#a5b5ee}.login-logo{width:100px;height:100px}
@media(min-width:1600px){.inbox-workspace.inbox-layout{grid-template-columns:200px 320px minmax(390px,1fr) 300px}.folder-link{font-size:12px}.inbox-workspace .conversation-item strong{font-size:13px;max-width:190px}.inbox-workspace .conversation-item p{font-size:12px}.contact-section{padding:22px 25px}.inbox-workspace .message p{font-size:14px}.composer{padding:0 25px 20px}}
@media(max-width:1250px){.inbox-workspace.inbox-layout{grid-template-columns:155px 250px minmax(280px,1fr) 240px}.folder-title{padding-bottom:26px}.workspace-shell .folder-title h1{font-size:15px}.tiny-label{display:none}.folder-link{padding:9px 7px;font-size:10px;gap:7px}.folder-link .icon{width:14px}.inbox-folders{padding:22px 8px}.inbox-workspace .conversation-item strong{max-width:125px}.inbox-workspace .chat-header{padding:16px}.contact-section{padding:18px}.contact-summary h3{font-size:12px}.inbox-workspace .message p{font-size:12px}.inbox-workspace .chat-messages{padding:20px 18px}.assignment-bar{padding:9px 13px}.assistant-control{font-size:8px}.assignment-bar select{max-width:105px}}
@media(max-width:1100px){.inbox-workspace.inbox-layout{grid-template-columns:160px 270px minmax(280px,1fr)}.inbox-workspace .contact-pane{display:none}.show-contact{display:inline-flex}.show-contact-details .inbox-workspace .contact-pane{display:block;position:fixed;top:64px;bottom:0;left:0;z-index:25;width:280px;box-shadow:10px 0 40px #19213b20}.automation-grid{grid-template-columns:1fr 280px}.workspace-shell main#main{padding:25px}}
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@media(max-width:620px){.app-rail{width:56px;padding:14px 5px}.workspace-app{margin-inline-start:56px}.platform-symbol{width:32px;height:32px;margin-bottom:24px}.platform-symbol .icon{width:20px}.rail-item{min-height:54px}.rail-item .icon{width:19px}.rail-item span{font-size:8px}.workspace-topbar{height:57px;padding:0 12px}.workspace-identity strong{font-size:10px;max-width:150px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.workspace-identity img{width:26px;height:26px}.channel-indicator{display:none}.demo-label{font-size:8px;white-space:nowrap}.inbox-page{height:auto;overflow:auto}.inbox-page main#main{height:auto;min-height:calc(100vh - 57px);padding:0}.inbox-workspace.inbox-layout{grid-template-columns:minmax(0,1fr);overflow:visible}.inbox-workspace .conversation-list{border-inline-end:0;max-height:265px;border-bottom:1px solid var(--line)}.conversation-list-title{padding:18px 16px 12px}.inbox-search{margin-bottom:10px}.list-subtitle{padding-bottom:10px}.inbox-workspace .conversation-item{padding:12px}.inbox-workspace .conversation-item.selected{padding-inline-start:12px}.inbox-workspace .conversation-item strong{max-width:none}.inbox-workspace .conversation-item p{margin:4px 0}.inbox-workspace .conversation-item-bottom{display:none}.conversation-scroll{max-height:150px;overflow-y:auto}.sync-inbox{padding:8px}.inbox-workspace .chat-header{padding:15px 12px;flex-wrap:nowrap;min-height:77px}.inbox-workspace .chat-header .person-cell strong{font-size:12px}.inbox-workspace .chat-header .person-cell small{font-size:9px}.chat-header .contact-avatar{width:30px;height:30px}.chat-header-actions .btn{padding:4px 7px;font-size:9px}.chat-header-actions .btn .icon{display:none}.chat-header-actions .icon-button{min-width:26px;padding:3px}.assignment-bar{padding:8px 12px;gap:6px;flex-wrap:wrap}.assignment-bar form{max-width:100%}.assistant-control{font-size:9px}.inbox-workspace .chat-messages{height:350px;min-height:350px;flex:none;padding:18px 14px;gap:18px}.inbox-workspace .message{max-width:94%;padding:11px 13px}.inbox-workspace .message p{font-size:12px}.composer{padding:0 12px 15px}.composer-tabs{gap:16px;padding-top:12px}.composer-tabs>button{font-size:10px}.composer-footer small{font-size:8px}.composer-tabs>span{font-size:8px}.show-contact-details .inbox-workspace .contact-pane{top:57px;width:min(280px,calc(100vw - 56px))}.workspace-shell main#main{padding:22px 15px}.workspace-shell .page-heading h1{font-size:22px}.workspace-shell .page-heading>div>p{font-size:11px}.workspace-shell .form-grid{grid-template-columns:minmax(0,1fr)}.workspace-shell .form-grid .span-2{grid-column:span 1}.module-nav{gap:3px}.module-nav a{font-size:10px;padding:6px 7px}.channel-report{flex-wrap:wrap}.channel-report .btn{margin:0}.workspace-shell .data-grid{grid-template-columns:1fr}.workspace-shell .page-heading{gap:12px}.workspace-shell .btn{font-size:11px}.workspace-shell .stats{gap:8px}.workspace-shell .stat{padding:13px 10px}.workspace-shell .stat-top{font-size:9px}.workspace-shell .stat-icon{width:23px;height:23px}.workspace-shell .stat-number{font-size:28px}.workspace-shell .stat>small{font-size:9px}}

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#09243c02}.finance-metric-heading{display:flex;align-items:center;justify-content:space-between;margin-bottom:23px}.metric-icon{height:41px;width:41px;display:inline-flex;align-items:center;justify-content:center;border-radius:11px;background:#edf3fd;color:#4e75ad}.metric-icon .icon{width:22px;height:22px}.metric-currency{font-size:11px;color:#7d8da3;font-weight:650}.finance-metric h3{font-size:13px;color:#61728a;font-weight:600;line-height:1.8;margin-bottom:9px}.metric-amount{font-size:29px;font-weight:800;line-height:1.6;display:flex;align-items:baseline;gap:8px;flex-wrap:wrap;color:#273f61}.metric-amount small{font-size:11px;font-weight:650;color:#70829d}.metric-green .metric-icon{color:#287d62;background:#e9f7ef}.metric-green .metric-amount{color:#28644f}.metric-orange .metric-icon{color:#b27d32;background:#fff5e7}.metric-neutral .metric-icon{color:#77839c;background:#f0f2f6}.heading-with-icon{display:flex;align-items:center;gap:9px}.heading-with-icon .icon{width:20px;color:#6a82a5}@media(min-width:1800px){.order-page-columns.with-financial-sidebar{grid-template-columns:minmax(0,1fr) 325px;gap:26px}.with-financial-sidebar .order-overview .data-grid{grid-template-columns:repeat(4,minmax(0,1fr))}}@media(max-width:1350px){.finance-metric-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.order-page-columns.with-financial-sidebar{grid-template-columns:minmax(0,1fr) 260px;gap:17px}.with-financial-sidebar .order-overview .data-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.order-financial-card-heading{padding:18px}.order-agreed-price{padding:18px}.order-agreed-price strong{font-size:27px}.order-money-lines{padding:5px 16px}}@media(max-width:1100px){.with-financial-sidebar .order-overview .data-grid{grid-template-columns:repeat(3,minmax(0,1fr))}}@media(max-width:850px){.order-page-columns.with-financial-sidebar{grid-template-columns:minmax(0,1fr)}.order-financial-sidebar{position:static}.order-financial-card{margin-bottom:22px}.order-money-lines{display:grid;grid-template-columns:1fr 1fr;gap:0 20px;padding:10px 20px}.order-money-lines .balance-line{margin:0;padding:12px}.order-money-lines>div{padding:13px 2px}.with-financial-sidebar .order-overview .data-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}@media(max-width:620px){.finance-metric-grid{gap:10px}.finance-metric{padding:16px 13px}.finance-metric-heading{margin-bottom:17px}.metric-icon{width:34px;height:34px;border-radius:9px}.metric-icon .icon{width:19px;height:19px}.metric-amount{font-size:23px;gap:5px}.finance-metric h3{font-size:12px}.finance-currency-heading>span:last-child{display:none}.finance-currency-heading h2{font-size:14px}.order-money-lines{padding:8px 16px;gap:0 16px}.order-money-lines dt{font-size:11px;gap:5px}.order-money-lines dd{font-size:17px}.with-financial-sidebar .order-overview .data-grid{grid-template-columns:1fr}.metric-amount small{font-size:10px}.with-financial-sidebar .order-tabs a{font-size:12px;padding:9px 10px}}@media(max-width:360px){.finance-metric-grid{grid-template-columns:1fr}}

/* Conversation media and customer context */
.message-image-link{display:block;margin:5px 0 8px}.message-image{display:block;max-width:100%;width:280px;max-height:340px;object-fit:contain;border-radius:9px;background:#e6e9e5}.message-video{display:block;max-width:100%;width:300px;max-height:340px;border-radius:9px;margin-bottom:8px;background:#19213b}.message-audio{display:block;max-width:100%;width:270px;margin:8px 0}.inbox-workspace .message:has(.message-image-link){padding:6px 6px 9px}.inbox-workspace .message:has(.message-image-link) p,.inbox-workspace .message:has(.message-image-link) time{padding-inline:7px}.employee-assistant{display:flex;align-items:center;gap:10px;padding:10px 0;border-bottom:1px solid #edf0f5;flex-wrap:wrap}.employee-assistant button{display:inline-flex;align-items:center;gap:7px;border:1px solid #dce5f2;border-radius:7px;background:#f4f7fc;color:#486389;padding:6px 10px;font:600 12px Cairo;cursor:pointer}.employee-assistant .icon{width:16px;height:16px}.employee-assistant>span{font-size:11px;color:#6a788c}.ai-help-dialog{max-width:490px}.ai-help-dialog p{font-size:14px;line-height:2;color:#58697e;margin:14px 0 22px}.ai-help-dialog h3{font-size:15px}.ai-help-dialog h2{display:flex;align-items:center;gap:9px}.contact-orders .order-count{background:#edf2fb;border-radius:5px;padding:1px 6px;font-size:12px}.orders-explainer{color:#687990;font-size:12px;margin:10px 0}.conversation-order-search{display:flex;border:1px solid #dfe6f0;border-radius:8px;align-items:center;margin:12px 0}.conversation-order-search input{min-width:0;border:0;padding:8px;font-size:12px;background:transparent;width:100%}.conversation-order-search .icon-button{min-width:32px}.conversation-order-filters{display:flex;gap:5px;margin-bottom:10px}.conversation-order-filters a{font-size:12px;padding:4px 6px;border-radius:5px;color:#60718a}.conversation-order-filters a.selected{background:#eaf0ff;color:#345fbb}.conversation-order-filters small{font-size:11px}.contact-orders .pagination{padding:12px 0;margin:0;gap:8px;flex-wrap:wrap;font-size:12px}.contact-orders .pagination a{padding:5px 9px}.contact-orders .linked-order strong{font-size:13px}.contact-orders .linked-order small{font-size:12px}.contact-pane-heading{display:flex;align-items:center;justify-content:space-between}.contact-close,.mobile-inbox-back,.contact-backdrop{display:none}.contact-pane{scrollbar-gutter:stable}.inbox-workspace .contact-pane{overflow-y:auto}
@media(max-width:1100px){.contact-close{display:inline-flex}.show-contact-details .contact-backdrop:not([hidden]){display:block;position:fixed;inset:64px 0 0;border:0;background:#17284266;z-index:24}.show-contact-details .inbox-workspace .contact-pane{width:340px;max-width:100vw;z-index:26;overflow-y:auto}.chat-header-actions .show-contact span{display:none}}
@media(max-width:620px){.inbox-page{height:100dvh;overflow:hidden}.inbox-page .app-rail{display:none}.inbox-page .workspace-app{margin-inline-start:0}.inbox-page .workspace-topbar{display:none}.inbox-page main#main{height:100dvh;min-height:0;padding:0}.inbox-workspace.inbox-layout{height:100%;overflow:hidden;display:flex;flex-direction:column}.inbox-workspace.has-conversation .conversation-list{display:none}.inbox-workspace .chat-pane{flex:1;display:flex;flex-direction:column;min-height:0;width:100%}.inbox-workspace:not(.has-conversation) .chat-pane,.inbox-workspace:not(.has-conversation) .contact-pane{display:none}.inbox-workspace:not(.has-conversation) .conversation-list{max-height:none;flex:1}.inbox-workspace .conversation-scroll{max-height:none;flex:1}.inbox-workspace .chat-header{min-height:66px;padding:10px;gap:8px;flex-shrink:0;background:#fff}.mobile-inbox-back{display:inline-flex;flex-shrink:0;min-width:30px;padding:5px;transform:rotate(180deg)}.inbox-workspace .chat-header .person-cell{flex:1;min-width:0;gap:7px}.inbox-workspace .chat-header .person-cell strong{font-size:14px;display:block;overflow:hidden;text-overflow:ellipsis;max-width:170px;white-space:nowrap}.inbox-workspace .chat-header .person-cell small{font-size:11px}.chat-header-actions{gap:5px}.inbox-workspace .chat-header-actions .btn{font-size:11px;min-height:32px}.assignment-bar{padding:5px 10px;flex-shrink:0}.assignment-bar select{font-size:12px;max-width:105px}.assignment-save{font-size:11px}.assistant-control{font-size:11px}.inbox-workspace .chat-messages{height:auto;min-height:0;flex:1;overflow-y:auto;padding:16px 12px;gap:14px}.inbox-workspace .message{max-width:88%}.inbox-workspace .message p{font-size:15px;line-height:1.8}.inbox-workspace .message time{font-size:11px}.inbox-workspace .composer{flex-shrink:0;padding:0 12px max(10px,env(safe-area-inset-bottom));background:#fff}.inbox-workspace .reply-form textarea{height:62px;min-height:44px;max-height:110px;font-size:15px;resize:none}.inbox-workspace .composer-tabs{padding-top:7px;gap:15px}.employee-assistant{padding:6px 0;gap:7px}.employee-assistant button{padding:4px 7px;font-size:11px}.employee-assistant>span{font-size:10px}.composer-footer small{font-size:10px}.inbox-workspace .composer-tabs>span{font-size:10px}.inbox-workspace .composer-footer .btn{min-height:35px}.show-contact-details .inbox-workspace .contact-pane{top:0;bottom:0;left:0;width:100vw;height:100dvh;max-width:100vw;background:white;padding-bottom:env(safe-area-inset-bottom)}.show-contact-details .contact-backdrop:not([hidden]){inset:0}.contact-pane-heading{position:sticky;top:0;background:#fff;z-index:1;padding-bottom:12px}.message-image{max-height:260px}.message-video{max-height:260px}.message-audio{width:250px}.inbox-page .notice{font-size:12px;padding:6px 10px}}

.mobile-workspace-link{display:none}@media(max-width:620px){.mobile-workspace-link{display:flex;align-items:center;gap:8px;padding:13px 16px;border-bottom:1px solid #e8edf5;font-size:13px;color:#365c9e}.mobile-workspace-link .icon{width:18px;height:18px}}

.inbox-live-status{display:flex;align-items:center;justify-content:space-between;gap:8px;padding:6px 14px;background:#edf8f3;color:#2d7659;font-size:11px;flex-shrink:0}.inbox-live-status button{font:600 12px Cairo;color:#245eea;background:white;border:1px solid #cbdbee;border-radius:5px;padding:3px 8px;cursor:pointer}

.unread-count{display:inline-flex;align-items:center;justify-content:center;min-width:21px;height:21px;padding:0 5px;border-radius:20px;background:#17866c;color:#fff;font-size:11px;font-weight:750;flex-shrink:0}.inbox-live-status [data-other-unread]{font-weight:650;color:#255eab}.conversation-item-top strong{flex:1;min-width:0}

/* Attachments share one compact message surface. */
.inbox-workspace .chat-pane{position:relative;display:flex;flex-direction:column;min-height:0}.inbox-workspace .chat-header,.inbox-workspace .assignment-bar{flex-shrink:0}.inbox-workspace .chat-messages{display:block;overflow-y:auto;overflow-x:hidden;min-height:0;flex:1 1 0;scroll-padding-block:18px;overflow-anchor:none;padding:22px 24px 28px}.message-flow{display:flex;flex-direction:column;gap:14px;min-height:100%;padding-bottom:8px}.inbox-workspace .message{flex:0 0 auto;width:fit-content;max-width:80%;min-width:94px}.inbox-workspace .message.has-attachment{width:340px;max-width:min(88%,340px);padding:5px;border:1px solid #203e2b0a;border-radius:12px}.message-meta{display:flex;justify-content:flex-end;align-items:center;gap:7px;padding:5px 5px 1px;clear:both}.inbox-workspace .message .message-meta time{font-size:11px;line-height:1.5;margin:0;white-space:nowrap}.message-meta .reply-origin{font-size:10px}.inbox-workspace .message .message-caption{margin:6px 7px 1px;line-height:1.75;overflow-wrap:anywhere}.image-attachment{position:relative}.message-image-link{position:relative;display:block;margin:0;border-radius:8px;overflow:hidden;background:#edf1ed}.message-image{display:block;width:100%;height:auto;max-height:350px;object-fit:contain;border-radius:8px;margin:0;background:#eef2ee}.image-expand{position:absolute;inset:auto 8px 8px auto;display:flex;align-items:center;gap:5px;color:white;background:#152c25b3;backdrop-filter:blur(6px);padding:5px 9px;border-radius:6px;font-size:11px;opacity:0;transition:opacity .15s}.image-expand .icon{width:14px;height:14px}.message-image-link:hover .image-expand,.message-image-link:focus-visible .image-expand{opacity:1}.video-attachment{overflow:hidden;border-radius:8px}.message-video{display:block;width:100%;max-width:100%;max-height:340px;margin:0;border-radius:8px;background:#18332b;object-fit:contain}.attachment-footer{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:8px 8px 3px;font-size:11px;color:#5d7167}.attachment-footer>span{display:flex;align-items:center;gap:5px}.attachment-footer .icon{width:15px;height:15px}.attachment-download{display:inline-flex;align-items:center;gap:5px;min-height:32px;color:#34775f;font-size:11px;font-weight:650;padding:2px 4px;border-radius:6px}.attachment-download:hover{background:#1c715412}.audio-attachment{padding:10px 8px 0;border-radius:8px;background:#f1f6f3}.outbound .audio-attachment{background:#ccebc9}.audio-attachment audio{max-width:100%;width:100%}.audio-attachment.is-enhanced audio{display:none}.audio-custom{display:flex;align-items:center;gap:10px;direction:ltr;min-height:66px}.audio-toggle{width:44px;height:44px;min-width:44px;display:flex;align-items:center;justify-content:center;border:0;border-radius:50%;background:#24775d;color:white;cursor:pointer}.audio-toggle .icon{width:20px;height:20px}.audio-toggle:hover{background:#195f49}.audio-track{flex:1;min-width:0}.audio-title{display:flex;align-items:center;gap:5px;direction:rtl;justify-content:flex-start;color:#486658;font-size:12px;font-weight:650;margin-bottom:7px}.audio-title .icon{width:15px;height:15px}.audio-track input[type=range]{display:block;min-height:20px;height:20px;padding:0;margin:0;border:0;width:100%;background:transparent;accent-color:#24775d;cursor:pointer;direction:ltr}.audio-times{display:flex;justify-content:space-between;direction:ltr}.inbox-workspace .audio-times time{font-size:10px;color:#688173;line-height:1.5;margin:0}.audio-rate{min-width:40px;min-height:40px;border:1px solid #d6e4dc;background:#ffffffa8;color:#315e49;border-radius:8px;font:700 12px Cairo;cursor:pointer}.audio-attachment .attachment-footer{padding:3px 0 0}.audio-state{font-size:10px;color:#688173}.document-attachment{display:flex;align-items:center;gap:12px;padding:14px 11px;min-height:96px;border:1px solid #dfe9e3;background:#f1f6f3;border-radius:8px;color:#213f32}.outbound .document-attachment{background:#ccebc9;border-color:#bddcbd}.document-type{width:44px;min-width:44px;height:54px;display:flex;align-items:center;justify-content:center;flex-direction:column;gap:2px;border-radius:8px;background:white;color:#497b65;box-shadow:0 1px 2px #1037210a}.document-type>.icon{width:22px;height:22px}.document-type>small{font:750 9px Cairo;letter-spacing:.5px}.document-details{flex:1;min-width:0}.document-details strong{display:block;font-size:13px;line-height:1.7;overflow-wrap:anywhere}.document-details small{display:block;color:#6d8175;font-size:11px;margin-top:3px}.document-download{display:flex;align-items:center;justify-content:center;width:34px;height:34px;border:1px solid #d4e1d8;border-radius:50%;flex-shrink:0;color:#3b7259;background:#fff9}.document-download .icon{width:17px;height:17px}.document-attachment:hover{border-color:#7aa48d}.media-error{padding:18px;text-align:center;color:#755742;font-size:12px;background:#fff7ed;border-radius:8px}.media-error a{display:block;text-decoration:underline;margin-top:8px}.jump-to-latest{position:absolute;bottom:260px;inset-inline-end:22px;display:flex;align-items:center;gap:6px;padding:8px 12px;min-height:40px;border:1px solid #d6e4db;border-radius:30px;background:white;color:#2e6950;box-shadow:0 4px 16px #173d2820;z-index:3;font:650 12px Cairo;cursor:pointer}.jump-to-latest .icon{width:16px;height:16px}.jump-to-latest span:empty{display:none}.media-preview{width:min(1100px,95vw);max-width:95vw;max-height:94dvh;padding:0;background:#f5f8f6;border:0;border-radius:14px;overflow:auto}.media-preview-toolbar{display:flex;align-items:center;gap:12px;padding:12px 16px;background:white;border-bottom:1px solid #dce6df;position:sticky;top:0}.media-preview-toolbar strong{margin-inline-end:auto;font-size:14px}.media-preview-toolbar .btn{min-height:36px}.media-preview>img{display:block;max-width:100%;max-height:calc(90dvh - 70px);object-fit:contain;margin:auto;padding:12px}.media-preview::backdrop{background:#10291fcc;backdrop-filter:blur(4px)}
@media(max-width:620px){.inbox-workspace .chat-messages{padding:16px 12px 22px}.inbox-workspace .message{max-width:88%}.inbox-workspace .message.has-attachment{max-width:92%;width:310px}.message-image{max-height:300px}.message-video{max-height:290px}.audio-attachment{padding:9px 7px 0}.audio-custom{gap:9px}.audio-rate{min-width:35px}.attachment-download{min-height:40px}.image-expand{opacity:1;font-size:10px;padding:4px 7px}.media-preview-toolbar{padding:10px;gap:7px}.media-preview-toolbar strong{font-size:12px}.jump-to-latest{bottom:230px;inset-inline-end:14px}.document-attachment{padding:12px 9px;gap:9px}}

/* WhatsApp message conventions: media fills the bubble; metadata stays compact. */
.inbox-workspace .message{border-radius:8px;padding:7px 10px 5px;box-shadow:0 1px 1px #0b231526}.inbox-workspace .message.has-attachment{padding:3px;border:0;border-radius:8px;width:330px;max-width:min(88%,330px)}.inbox-workspace .message.has-attachment:before{top:0}.image-attachment,.message-image-link,.message-image,.video-attachment,.message-video{border-radius:6px}.message-image{max-height:360px}.image-expand{inset:8px 8px auto auto;width:30px;height:30px;justify-content:center;padding:0;border-radius:50%;background:#1c2b2966}.image-expand .icon{width:16px;height:16px}.video-attachment{position:relative}.video-info{position:absolute;left:10px;top:10px;display:flex;align-items:center;gap:5px;padding:3px 7px;color:white;background:#162c2977;border-radius:5px;pointer-events:none;font-size:11px;direction:ltr}.video-info .icon{width:14px;height:14px}.message-meta{padding:3px 5px 1px;gap:5px;min-height:19px}.inbox-workspace .attachment-image:not(:has(.message-caption)) .message-meta{position:absolute;bottom:8px;right:8px;padding:3px 7px;border-radius:5px;background:#12241f88;color:white}.inbox-workspace .attachment-image:not(:has(.message-caption)) .message-meta time{color:white}.inbox-workspace .attachment-image:not(:has(.message-caption)) .reply-origin{background:#ffffffd9}.audio-attachment{position:relative;background:transparent;padding:10px 48px 0 7px;min-height:76px}.outbound .audio-attachment{background:transparent}.audio-custom{min-height:55px;gap:10px}.audio-toggle{background:transparent;color:#667f77;width:35px;min-width:35px;height:44px}.audio-toggle:hover{background:#1f6a4f0c}.audio-toggle .icon{width:26px;height:26px;fill:currentColor;stroke-width:1}.audio-track input[type=range]{accent-color:#7baca0;min-height:24px;height:24px}.audio-times{font-size:10px}.audio-rate{border:0;background:#e2ece7;border-radius:20px;min-width:34px;min-height:25px;padding:0 5px;font-size:10px}.outbound .audio-rate{background:#b9dcb5}.voice-avatar{position:absolute;right:5px;top:15px;width:39px;height:39px}.voice-avatar>span{width:39px;height:39px;display:flex;align-items:center;justify-content:center;border-radius:50%;background:#dbe9df;color:#678474;font-weight:750;font-size:18px}.voice-avatar>.icon{position:absolute;left:-4px;bottom:-3px;width:17px;height:21px;color:#32a39e;fill:#32a39e;stroke:white;stroke-width:1.3}.inbox-workspace .attachment-audio .message-meta{padding-top:0}.document-attachment{min-height:77px;padding:10px 9px;border:0;border-radius:6px;background:#f0f2f1;gap:10px}.outbound .document-attachment{background:#c5e8bd;border:0}.document-type{background:transparent;box-shadow:none;color:#498ca6;width:34px;min-width:34px;height:47px;position:relative}.document-type>.icon{height:35px;width:29px;fill:#4c9eb5;stroke:white;stroke-width:1}.document-type>small{position:absolute;bottom:9px;font-size:7px;color:white;letter-spacing:0}.document-details strong{font-size:14px;font-weight:550;line-height:1.55}.document-details small{font-size:11px;color:#758079}.document-download{width:30px;height:30px;min-width:30px;background:transparent;border:1px solid #bdc9c1;color:#71847a}.document-download .icon{width:19px;height:19px}.message-download{position:absolute;top:6px;inset-inline-end:6px;display:flex;align-items:center;justify-content:center;width:30px;height:30px;border-radius:50%;color:white;background:#1c2b2966;opacity:0;z-index:1}.message-download .icon{width:17px;height:17px}.message:hover .message-download,.message:focus-within .message-download{opacity:1}.attachment-audio .message-download{top:-8px;inset-inline-end:-10px;background:#fff;color:#537562;box-shadow:0 1px 4px #1c453626}.message-caption{white-space:pre-wrap}
@media(max-width:620px){.inbox-workspace .message.has-attachment{max-width:92%;width:310px}.image-expand{opacity:0}.message-image-link:focus-visible .image-expand{opacity:1}.audio-attachment{padding-inline-end:44px}.document-details strong{font-size:13px}.inbox-workspace .message p{font-size:15px}}

/* WhatsApp Web chat bubbles */
.inbox-workspace .chat-messages{background-color:#efeae2;background-image:radial-gradient(#d6cfc4 .9px,transparent 1px),radial-gradient(#e4ddd3 .9px,transparent 1px);background-size:22px 22px,22px 22px;background-position:0 0,11px 11px}
.inbox-workspace .message-flow{gap:2px;padding-inline:4%}
.inbox-workspace .conversation-day{background:#fff;color:#54656f;font-size:12.5px;padding:5px 12px;border-radius:7.5px;box-shadow:0 1px .5px #0b141a21;margin:6px 0 10px}
.inbox-workspace .message-flow .wa-message{position:relative;border:0;border-radius:7.5px;box-shadow:0 1px .5px #0b141a21;padding:6px 7px 8px 9px;margin-top:10px;max-width:min(65%,540px);min-width:72px;width:fit-content;color:#111b21;font-size:14.2px;line-height:19px}
.inbox-workspace .message-flow .wa-message.inbound{align-self:flex-end;background:#fff;border-top-left-radius:0}
.inbox-workspace .message-flow .wa-message.outbound{align-self:flex-start;background:#d9fdd3;border-top-right-radius:0}
.inbox-workspace .message-flow .wa-message:before{content:'';position:absolute;top:0;width:8px;height:13px;background:inherit;border:0}
.inbox-workspace .message-flow .wa-message.inbound:before{left:-8px;right:auto;clip-path:polygon(0 0,100% 0,100% 100%,15% 18%,0 4%)}
.inbox-workspace .message-flow .wa-message.outbound:before{right:-8px;left:auto;clip-path:polygon(0 0,100% 0,100% 4%,85% 18%,0 100%)}
.inbox-workspace .message-flow .wa-message.inbound+.wa-message.inbound,.inbox-workspace .message-flow .wa-message.outbound+.wa-message.outbound{margin-top:2px;border-radius:7.5px}
.inbox-workspace .message-flow .wa-message.inbound+.wa-message.inbound:before,.inbox-workspace .message-flow .wa-message.outbound+.wa-message.outbound:before{display:none}
.inbox-workspace .message-flow .wa-message.internal-note{align-self:center;max-width:min(88%,620px);width:auto;background:#ffeecd;color:#54656f;border-radius:7.5px;text-align:center;margin-block:10px}
.inbox-workspace .message-flow .wa-message.internal-note:before{display:none}
.inbox-workspace .wa-message .internal-label{font-size:11px;color:#8a6d1f;margin:0 0 2px}
.inbox-workspace .wa-message .wa-sender{display:block;font-size:12.5px;line-height:20px;font-weight:600;color:#027eb5;padding-inline-end:4px;margin-top:-2px}
.inbox-workspace .wa-message .message-caption{margin:0;font-size:14.2px;line-height:19px;color:#111b21;white-space:pre-wrap;overflow-wrap:anywhere}
.inbox-workspace .wa-message .message-caption:after{content:'';display:inline-block;width:var(--meta-space,52px);height:1px}
.inbox-workspace .wa-message.outbound{--meta-space:68px}
.inbox-workspace .wa-message .wa-meta{position:absolute;bottom:3px;left:7px;right:auto;display:flex;align-items:center;gap:3px;padding:0;direction:ltr;height:15px;color:#667781;pointer-events:none}
.inbox-workspace .wa-message.outbound .wa-meta{flex-direction:row-reverse}
.inbox-workspace .wa-message .wa-meta time{display:inline;font-size:11px;line-height:15px;color:inherit;margin:0;white-space:nowrap}
.inbox-workspace .wa-message.internal-note .wa-meta{position:static;justify-content:center;margin-top:2px}
.wa-tick{display:inline-flex;width:16px;height:15px}.wa-tick svg{width:16px;height:15px;fill:none;stroke:currentColor;stroke-width:1.6;stroke-linecap:round;stroke-linejoin:round}
.wa-tick.tick-sent{color:#667781}.wa-tick.tick-pending{color:#8696a0}.wa-tick.tick-failed{color:#ea0038}
/* media bubbles */
.inbox-workspace .message-flow .wa-message.wa-media{padding:3px;width:auto}
.inbox-workspace .message-flow .wa-message.wa-media .wa-sender{padding:3px 6px 0}
.inbox-workspace .wa-media .message-caption{padding:5px 4px 5px 6px}
.inbox-workspace .wa-media:not(.wa-meta-overlay) .wa-meta{bottom:4px}
.inbox-workspace .wa-visual{position:relative;border-radius:6px;overflow:hidden;background:#0b141a14;margin:0;line-height:0}
.inbox-workspace .wa-type-image .wa-visual,.inbox-workspace .wa-type-video .wa-visual{width:330px;max-width:100%}
.inbox-workspace .wa-visual .message-image-link{display:block;cursor:zoom-in}
.inbox-workspace .wa-visual img.message-image{display:block;width:100%;height:auto;max-height:360px;min-height:120px;object-fit:cover;border-radius:6px;margin:0}
.inbox-workspace .wa-visual video.message-video{display:block;width:100%;max-height:360px;min-height:160px;background:#0b141a;object-fit:contain;border-radius:6px;margin:0}
.inbox-workspace .wa-meta-overlay .wa-visual:after{content:'';position:absolute;inset:auto 0 0 0;height:42px;background:linear-gradient(transparent,#0b141a73);pointer-events:none;border-radius:0 0 6px 6px}
.inbox-workspace .wa-meta-overlay .wa-meta{z-index:2;bottom:8px;left:10px;color:#fff;text-shadow:0 1px 1px #0b141a66}
.inbox-workspace .wa-meta-overlay .wa-tick{color:#fff!important}
.inbox-workspace .wa-type-video.is-playing .wa-visual:after,.inbox-workspace .wa-type-video.is-playing .wa-meta{display:none}
.wa-visual-download{position:absolute;top:8px;right:8px;z-index:3;width:30px;height:30px;border-radius:50%;display:flex;align-items:center;justify-content:center;background:#0b141a73;color:#fff;opacity:0;transition:opacity .15s}
.wa-visual-download .icon{width:16px;height:16px}
.wa-visual:hover .wa-visual-download,.wa-visual-download:focus-visible{opacity:1}
.wa-video-play{position:absolute;inset:50% auto auto 50%;transform:translate(-50%,-50%);z-index:3;width:56px;height:56px;border-radius:50%;border:0;background:#0b141a8c;color:#fff;display:flex;align-items:center;justify-content:center;cursor:pointer;line-height:0}
.wa-video-play .icon{width:26px;height:26px;fill:currentColor;margin-left:3px}
.wa-video-play:hover{background:#0b141ab3}
.inbox-workspace .wa-type-video .video-info{position:absolute;bottom:8px;right:10px;z-index:2;display:flex;align-items:center;gap:4px;color:#fff;font-size:11px;line-height:15px;text-shadow:0 1px 1px #0b141a66;margin:0;direction:ltr}
.inbox-workspace .wa-type-video .video-info .icon{width:15px;height:15px}
.inbox-workspace .wa-type-video .video-info small{font-size:11px;color:#fff}
.inbox-workspace .wa-visual .media-error{position:absolute;inset:0;display:flex;align-items:center;justify-content:center;gap:5px;flex-wrap:wrap;padding:14px;background:#f0f2f5;color:#54656f;font-size:12.5px;line-height:1.6;text-align:center;margin:0}
.inbox-workspace .wa-visual .media-error[hidden]{display:none}
.inbox-workspace .wa-visual .media-error .icon{width:18px;height:18px}
/* voice note */
.inbox-workspace .message-flow .wa-message.wa-type-audio{padding:6px 7px 8px 9px;width:336px;max-width:min(92%,336px)}
.inbox-workspace .wa-voice{display:flex;align-items:center;gap:6px;padding:0;margin:0;background:none;border:0;min-height:55px}
.inbox-workspace .wa-voice>audio{width:100%}
.inbox-workspace .wa-voice.is-enhanced>audio{display:none}
.inbox-workspace .wa-voice .audio-custom{display:flex;align-items:center;gap:6px;flex:1;min-width:0;order:1}
.inbox-workspace .wa-voice .audio-custom[hidden]{display:none}
.inbox-workspace .wa-voice .audio-toggle{width:34px;height:34px;flex:0 0 34px;border:0;background:none;color:#54656f;display:flex;align-items:center;justify-content:center;padding:0;cursor:pointer;border-radius:50%;box-shadow:none}
.inbox-workspace .wa-voice .audio-toggle .icon{width:24px;height:24px;fill:currentColor;stroke:currentColor;stroke-width:1}
.inbox-workspace .wa-voice .audio-toggle [data-pause-icon] .icon{fill:none;stroke-width:3.2}
.inbox-workspace .wa-voice .audio-toggle:disabled{opacity:.4}
.inbox-workspace .wa-voice .audio-track{position:relative;flex:1;min-width:0;padding-top:14px}
.wa-wave{position:relative;height:26px;display:flex;align-items:center;gap:2px;--progress:0%}
.wa-wave i{flex:1;max-width:3px;min-height:3px;height:var(--h);border-radius:2px;background:#b4bcc1}
.wa-wave i.played{background:#8696a0}
.wa-message.outbound .wa-wave i{background:#a6c9a0}.wa-message.outbound .wa-wave i.played{background:#5e8f5b}
.wa-wave-knob{position:absolute;top:50%;left:var(--progress);width:13px;height:13px;margin:-6.5px 0 0 -6.5px;border-radius:50%;background:#00a884;box-shadow:0 0 0 1px #fff}
.wa-message.outbound .wa-wave-knob{background:#53bdeb}
.wa-voice.is-heard .wa-wave-knob{background:#53bdeb}
.inbox-workspace .wa-voice input[data-audio-seek]{position:absolute;inset:14px 0 auto 0;width:100%;height:26px;margin:0;opacity:0;cursor:pointer;min-height:0;padding:0}
.inbox-workspace .wa-voice input[data-audio-seek]:disabled{cursor:default}
.inbox-workspace .wa-voice .audio-times{display:flex;height:15px;margin-top:3px}
.inbox-workspace .wa-voice .audio-times time{display:block;font-size:11px;line-height:15px;color:#667781;margin:0;text-align:left}
.inbox-workspace .wa-voice .voice-avatar{position:relative;order:2;flex:0 0 55px;width:55px;height:55px;border-radius:50%;display:flex;align-items:center;justify-content:center;background:#dfe5e7;color:#fff;font-size:22px;font-weight:700;margin:0;inset:auto}
.inbox-workspace .wa-message.inbound .wa-voice .voice-avatar{background:#a5b3ba}
.inbox-workspace .wa-message.outbound .wa-voice .voice-avatar{background:#7fb6a4}
.inbox-workspace .wa-voice .voice-avatar>span{color:#fff}
.inbox-workspace .wa-voice .voice-avatar i{position:absolute;bottom:-2px;left:-4px;width:20px;height:20px;display:flex;align-items:center;justify-content:center;color:#00a884;background:transparent}
.inbox-workspace .wa-voice.is-heard .voice-avatar i{color:#53bdeb}
.inbox-workspace .wa-voice .voice-avatar i .icon{width:19px;height:19px;stroke-width:2.4;filter:drop-shadow(0 0 1px #fff) drop-shadow(0 0 1px #fff)}
.inbox-workspace .wa-voice.is-audio-file .voice-avatar{background:#ff9f2e}
.inbox-workspace .wa-voice.is-audio-file .voice-avatar .icon{width:26px;height:26px}
.inbox-workspace .wa-voice .audio-rate{order:2;flex:0 0 55px;width:55px;height:55px;display:flex;align-items:center;justify-content:center;border:0;background:none;padding:0;cursor:pointer;margin:0;box-shadow:none}
.inbox-workspace .wa-voice .audio-rate:before{content:attr(data-rate-label);min-width:38px;height:24px;line-height:24px;border-radius:12px;background:#0b141a8c;color:#fff;font-size:13px;font-weight:600;text-align:center;padding:0 6px}
.inbox-workspace .wa-voice .audio-rate{font-size:0;color:transparent}
.inbox-workspace .wa-voice.is-playing .voice-avatar{display:none}
.inbox-workspace .wa-voice .audio-rate[hidden]{display:none}
.inbox-workspace .wa-type-audio .wa-meta{left:auto;right:69px;bottom:7px}
/* document */
.inbox-workspace .message-flow .wa-message.wa-type-document,.inbox-workspace .message-flow .wa-message.wa-type-other{width:336px;max-width:min(92%,336px)}
.inbox-workspace .wa-document{display:flex;align-items:center;gap:10px;padding:13px 12px;margin:0;border:0;border-radius:6px;background:#f5f6f6;color:#111b21;text-decoration:none;min-height:0}
.inbox-workspace .wa-message.outbound .wa-document{background:#d1f4cc}
.inbox-workspace .wa-document:hover{background:#eceeef}.inbox-workspace .wa-message.outbound .wa-document:hover{background:#c6efc0}
.wa-doc-icon{position:relative;flex:0 0 26px;width:26px;height:32px;border-radius:3px 9px 3px 3px;background:#8696a0;display:flex;align-items:flex-end;justify-content:center;padding-bottom:4px}
.wa-doc-icon:after{content:'';position:absolute;top:0;right:0;width:9px;height:9px;background:#ffffff59;border-radius:0 0 0 3px}
.wa-doc-icon small{font-size:7px;line-height:1;font-weight:800;color:#fff;letter-spacing:.2px;font-family:Arial,sans-serif}
.wa-doc-icon.doc-pdf{background:#e5252a}.wa-doc-icon.doc-word{background:#2b579a}.wa-doc-icon.doc-sheet{background:#1d6f42}.wa-doc-icon.doc-slides{background:#d24726}.wa-doc-icon.doc-archive{background:#7a6a55}
.inbox-workspace .wa-document .document-details{flex:1;min-width:0;display:block}
.inbox-workspace .wa-document .document-details strong{display:block;font-size:14.2px;font-weight:400;line-height:19px;color:#111b21;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.inbox-workspace .wa-document .document-download{flex:0 0 34px;width:34px;height:34px;border-radius:50%;border:1.5px solid #8696a0;color:#8696a0;display:flex;align-items:center;justify-content:center;background:none}
.inbox-workspace .wa-document .document-download .icon{width:17px;height:17px}
.inbox-workspace .wa-doc-sub{display:block;font-size:11px;line-height:15px;color:#667781;padding:5px 4px 1px;min-height:20px}
@media(max-width:620px){.inbox-workspace .message-flow{padding-inline:0}.inbox-workspace .message-flow .wa-message{max-width:85%}.inbox-workspace .message-flow .wa-message.wa-type-audio,.inbox-workspace .message-flow .wa-message.wa-type-document{width:300px}}
.inbox-workspace .message-flow .wa-message{display:flow-root}
.inbox-workspace .wa-message .message-caption{display:inline}
.inbox-workspace .wa-message .message-caption:after{content:none}
.inbox-workspace .wa-message .wa-meta{position:relative;float:left;left:auto;bottom:auto;margin:7px 10px -5px 0}
.inbox-workspace .wa-media .message-caption{display:block;padding-bottom:0}
.inbox-workspace .wa-media .message-caption+.wa-meta{margin:-14px 4px 0 0}
.inbox-workspace .wa-meta-overlay .wa-meta,.inbox-workspace .wa-type-audio .wa-meta,.inbox-workspace .wa-type-document .wa-meta{position:absolute;float:none;margin:0}
.inbox-workspace .wa-type-document .wa-meta{bottom:5px;left:8px}
.inbox-workspace .wa-message.internal-note .wa-meta{float:none;margin:4px 0 -2px}
.inbox-workspace .wa-type-video .video-info{top:auto;left:auto;bottom:8px;right:10px;padding:0;background:none;border-radius:0}
.inbox-workspace .wa-voice .voice-avatar>span{width:auto;height:auto;background:none;border-radius:0;color:#fff;font-size:22px;font-weight:700}
.inbox-workspace .wa-voice.is-audio-file .voice-avatar>.icon{position:static;width:26px;height:26px;color:#fff;fill:none;stroke:#fff;stroke-width:2}
.inbox-workspace .wa-media .message-caption{display:inline;padding:0}
.inbox-workspace .wa-media .message-caption+.wa-meta{margin:7px 10px -5px 0}
.inbox-workspace .wa-media .wa-body:has(.message-caption){padding:5px 4px 4px 6px}
.inbox-workspace .wa-meta-overlay .wa-meta{bottom:8px;left:10px;right:auto}
.inbox-workspace .wa-type-audio .wa-meta{bottom:7px;right:69px;left:auto}
.inbox-workspace .wa-type-document .wa-meta{bottom:5px;left:8px;right:auto}

@media print{.app-rail,.module-sidebar,.module-backdrop,.workspace-topbar,.page-actions,.page-footer,.skip{display:none!important}.workspace-app,body.has-module-sidebar .workspace-app{margin:0!important}main{padding:0!important}.receipt{border:0!important;box-shadow:none!important}.page-heading{margin-bottom:20px}.workspace-shell{background:white!important}}

.audit-note{white-space:pre-wrap;overflow-wrap:anywhere}